Shipping policy
Dopoco Shipping Policy
We proudly ship throughout the U.S. using UPS, USPS, and FedEx, and DHL for worldwide deliveries.
Shipping Options:
Standard budget shipping is available for all orders. Expedited shipping is offered if you need your order faster.
Shipping Costs:
Enjoy free standard shipping on orders over $100. For orders under $100, shipping fees are calculated based on the weight, size, and destination, reflecting current market rates.
Order Processing:
We typically process orders within 1 business day.
Delivery Times:
We ship from Salt Lake City, Utah. As a rough guide, standard orders arrive in about 1–6 business days depending on your location:
- Rockies: 1–3 business days
- West Coast: 2–4 business days
- Midwest: 3–5 business days
- South and East Coast: 4–6 business days
Please note: all delivery times, including any dates or timeframes shown at checkout, are estimates only and are not guaranteed. These estimates don't include our order processing time, and once a package leaves our hands, delivery is in the carrier's control. Weather, carrier delays, holidays, and other factors outside our control can affect arrival. We can't guarantee a specific delivery date and are not responsible for carrier delays.
Tracking:
Once your order ships, we provide tracking information so you can follow its progress.
Shipping Issues:
If your package is delayed, lost, or arrives damaged, don't worry, we stand behind our products and will work quickly to resolve the issue. This may include replacements or reshipments, and refunds where appropriate, to make things right.
